With ServiceCommunicator your can integrate your customers into your marketing, sales and production processes. You can enable a lead user to express his ideas and wishes eary in the development process.
Customers can create feedback and ideas, and other customers can vote on these ideas. By that you enable your lead users to participate in your product development process.
ServiceCommunicator provides a full features customer service portal which provides all neccessary features as a SAAS (software as a service) solution. You only need a web browser to setup and maintain the software. You are up and running in minutes, and your customers will like how easy your customer support portal is. | |